STEP #1

Allowing less secure apps to access your account

Google may block sign-in attempts from some apps or devices that do not use modern security standards. Since these apps and devices are easier to break into, blocking them helps keep your account safe.

Some examples of apps that do not support the latest security standards include:

  • The Mail app on your iPhone or iPad with version 6 or below
  • The Mail app on your Windows phone preceding the 8.1 release
  • Some Desktop mail clients like Microsoft Outlook and Mozilla Thunderbird

Change account access for less secure apps

To help keep G Suite users' accounts secure, we may block less secure apps from accessing G Suite accounts. As a G Suite user, you will see a "Password incorrect" error when trying to sign in. If this is the case, you have two options:

  • Option 1: Upgrade to a more secure app that uses the most up to date security measures. All Google products, like Gmail, use the latest security measures.
  • Option 2: Change your settings to allow less secure apps to access your account. We don't recommend this option because it might make it easier for someone to break into your account. If you want to allow access anyway, follow these steps:
    1. Go to the "Less secure apps" section in My Account.
    2. Next to "Access for less secure apps," select Turn on. (Note to G Suite users: This setting is hidden if your administrator has locked less secure app account access.)

If you still can't sign in to your account, the "password incorrect" error might be caused by a different reason.


STEP #2

Configuring the Outook Gmail settings.

You can configure Outlook to handle your Gmail account as a POP3 or as an IMAP account. Depending on your choice, you have to enable the related account option in your Gmail account (Gmail Settings -> Forwarding and POP/IMAP).

  • Below, we will detail how to setup Microsoft Office Outlook 2000 to 2010 to send, receive and store email messages for a Gmail address. Before getting started, please make sure you know your Gmail email address and your Gmail password.
  • Start Outlook: from the main Outlook window, go to Tools -> Email Accounts.

  • On the Server Information section, enter the Google Gmail servers:

    POP Gmail servers for Outlook:
    - Incoming mail server: pop.gmail.com
    - Outgoing mail server: smtp.gmail.com.

    IMAP Gmail server for Outlook:
    - Incoming mail server: imap.gmail.com
    - Outgoing mail server: smtp.gmail.com.

    As an alternative, you may setup any other outgoing mail server that you have access to, such as your ISP's SMTP server or your own hosted outgoing server. However, if you setup a 3rd party outgoing mail server, you will not have access to sent emails via your web based Gmail account panel.

  • On the Logon Information section, enter your Gmail User Name (which is the same as your Gmail email address) and your Gmail password. Tick the box "Remember password" in order to make Outlook to store the Gmail password, so it will not ask you about it every time when Outlook will send/receive emails for the Gmail account.

  • STEP #3
      
  • Click on the "More Settings" button and go to the "Advanced" window tab.

    If you use Gmail as a POP Outlook account:
    - On the "Incoming server (POP3)" field, enter 995 and mark the box "This server requires an encrypted connection (SSL)";
    - On the "Outgoing server (SMTP)" field, enter 465 and mark the box "This server requires an encrypted connection (SSL)".

    If you use Gmail as an IMAP Outlook account:
    - On the "Incoming server (IMAP)" field, enter 993 and mark the box "This server requires an encrypted connection (SSL)";
    - On the "Outgoing server (SMTP)" field, enter 587 and mark the box "This server requires an encrypted connection (TLS)".

    For both POP and IMAP, you also have to enable the option "My outgoing mail server requires authentication" from the Outgoing Server tab.
  • Article ID: 130, Created On: 7/19/2017, Modified: 7/19/2017

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