To summarize the problem, the security update KB970892 failed to install because the original installation of SQL Express 2005 SP3 did not run to a final completion, even though there was no indication of any problem during the original installation process.

The fix is as follows:

  • Open the Programs and Features (Add/Remove Programs) control panel.
  • Select Microsoft SQL Server 2005, and click Change.
  • Select the database engine component.
  • Allow the system configuration check to complete.
  • Then choose Complete the suspended installation.
  • You may get the error message "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "SqlRun_SQL.msi" in the box below." This means that the installer needs access to the original installation files.
  • Installation will continue, but you may encounter an additional error "[(Microsoft] [SQL Native Client [SQL Server] Password Validation failed. The password does not meet the Windows policy requirements because it is too short.. To continue, correct the problem, and then run SQL Server Setup again."
    • To correct this problem, open the Registry Editor.
    • Locate the key HKLM\SOFTWARE\Wow6432Node\Microsoft\Microsoft SQL Server\MSSQL.1\MSSQLServer\Parameters. Note that it may be MSSQL.2 or some other instance number instead of 1. For x86 operating systems, omit Wow6432Node from the registry path.
    • Create a string (REG_SZ) value named SQLArg3 and set the data to "-T4606" (no quotes).
    • In response to the error message, cancel the installation and allow it to roll back. Then try the installation again.
  • Once the suspended installation of SQL Express 2005 SP3 runs to a successful completion, the KB970892 security patch should install successfully.
  • You will need to start up the Backup Exec services after the patch installation.

I'll be interested to hear how this works for others.

Article ID: 53, Created On: 12/2/2009, Modified: 11/1/2013

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